Privacy Policy

1. Information We Collect

We only collect the information absolutely necessary to complete your order. This typically includes your Discord username, payment confirmation details, and temporary access to your in-game account for the duration of the service.

2. How We Use Your Information

Your information is solely used to communicate with you regarding your order and to fulfill the services requested. We do not sell, trade, or rent your personal information to third parties.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Account credentials shared with us are strictly kept between management and the specific worker assigned to your ticket, and are deleted upon order completion.

4. Third-Party Services

Our website uses Tawk.to, a live chat service, to handle support enquiries. Tawk.to may collect information such as your IP address, browser type, and the pages you visit in order to provide and improve their service. This data is processed by Tawk.to in accordance with their own Privacy Policy. You can opt out of Tawk.to data collection by closing or ignoring the chat widget.

Our website may also contain links to other third-party sites such as Discord or payment processors. These sites have separate privacy policies, and we hold no responsibility or liability for their content and activities.

5. Your Rights (GDPR & CCPA)

If you are located in the European Economic Area or California, you have the right to access, correct, or request deletion of any personal data we hold about you. To exercise these rights, please contact us via Discord or email. We will respond within 30 days.